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We believe that if we take care of our customers, the bottom line will take care of itself. With that in mind, we pledge to give you an extraordinary service experience.
We’ve all been disappointed by tech companies who either don’t provide customer service, charge extra for it, leave customers to figure it out for themselves, or who just abandon customers to “hold” for long periods before anyone can talk “live.” We stand for changing that.
We feel good customer service is especially important in the real estate brokerage business because the transactions are so large and because the average age of sellers is 56 years old and the average agent’s age is the same. When this generation has a problem or a question, it wants to have readily available Tutorials and Contact links or be able to pick up a telephone and talk to someone.
We provide Tutorials and FAQ’s to help get everyone started. Click here for additional help or questions. During normal business hours you can call us from 9 am to 5 pm EST at 203-570-5477. If we’re not available, we’ll call you back, promptly. Going forward installing a customer help system better than anyone’s is our passionate goal.
If you are comfortable with mobile technology and mobile apps, it is unlikely that you’ll ever need to call us, but we hope it is reassuring to know you can.
And sometimes just write and let us know how you’re doing with Quigler. We love to hear from our customers and users.
David M. Michonski, CEO