For Agents FAQ

For agents faq
About Using Quigler

Really cool tool for real estate agents to gain consumers’ trust and generate more business using an iPhone app and the Quigler website.

Agents, consumers and anyone who supports transparency, lightning fast communication and accountability in real estate transactions.

Quigler takes industry best practices as determined by all federal law and state licensing laws as well as the Code of Ethics and organizes those best practices into easy-to-follow Steps and Actions for consumers and agents to follow. There are 8-10 Steps in a typical transaction. Under each Step are questions called Actions. Each has only two possible answers, Yes or No. When you finish an Action, you simply click Yes or No and the consumer gets an immediate text or email notification that you did what you are required to do. It tells consumers that their agent has complied with industry best practices. WOW!

Consumers create a free account. They search to find an Agent who promises transparency, accountability and compliance with industry best practices combined with immediate communication. They invite you to join them. Or, you can purchase a membership and invite consumers to join you using Quigler, differentiating yourself from the pack.

 Yes. Coming in early spring. The Web Application will be optimized for the mobile phone. Please use your desktop now for Quigler.com.

Both! New Agents now have the classroom and years of field experience in the palm of their hand during the transaction, every step of the way. That means a new agent can ramp up their business faster and reach a professional level quickly. After all, with Quigler a new agent knows everything required of them in a simple, easy-to-use format that acts like a GPS for the whole transaction. New agents can use Quigler to provide consumers benefits that lead to greater trust.

Meanwhile, experienced agents can combine their track record of experience with an app that positions them as a trusted agent who provides consumers what they want: transparency, communication, accountability and compliance combined with an agent’s experience and sales ability.

Finally, with Quigler you have a kind of automated personal assistant who takes care of baseline communications making sure the consumer always knows what you are doing. That alone could be a reason that many consumers will hire you.

Communicating

Once you use Test Drive to master the Steps and Actions and get “A” grades in the 30 day Free Trial, it’s time to upgrade to our Full Package so you can invite prospects to hire you and service them. With the Full Package consumers can follow you along in the transaction, simplifying the whole process for them. You’ll be able to overcome one of the biggest complaints consumers have by instantly communicating what you’ve done to them, every time you do it. And Quigler creates a running record for both consumer and agent, dated and time-stamped. Cool.  

Most importantly the Full Package gives you an enhanced Profile and you appear under Search for buyers and sellers to find you. Result?  More leads to you.

Whenever you complete an Action, a number will appear within the Quigler icon on the consumer’s mobile phone or on the consumer’s private password protected pages on the web application. The number in the icon tells the consumer that they have notifications to be picked up. The consumer just clicks and can see each notification. Also, the consumer can choose when and how to receive notifications by simply going into Settings on their mobile app and changing push notifications. They can also go into Settings here on the web app and choose how they want to get notifications.

The consumer will see all the completed actions throughout the transaction and then Agree (hit Mark as Agreed under each action). Once the Consumer has Agreed to all the Actions throughout the transaction the Agent can print out and send the final report of all the completed & agreed Actions to the consumer, dated and time stamped. The Agent will then have this completed report in their Finished Transaction tab on their dashboard.

Cost

Sign up now and you get a full Profile and appear in Search for 30 days for FREE. You get to use Test Drive to practice privately going through the Steps and Actions and answering them correctly.  Once you complete your Profile and the Ethical Checklist, you get your first “A” grade which appears in your Profile. After 30 days you can choose to purchase one of two deals.

First, Quigler offers Early Adopters 50% off the $299 yearly package. That means it costs only $149 for the first 12 months.   AND, while you pay now, the first 12 months does not start until we load your state content. That means you can use Quigler for free until the subscription period starts.

Second, if there are no Early Adopter Founding Agent packages left in your area, you can still subscribe for the Full Package for $298/yr or $24.99/mo.  Again, you pay now, but your 12 month subscription does not start until we load your state’s content.  Until then you enjoy Quigler for free.  Or you can get your Profile + Federal + the Code for $199/mo. or $16.60/mo.

If your firm, franchise, local Board or state Board signs a cooperative agreement with Quigler, we provide all the members of the cooperating entity with the Basic Package for free. It allows every agent to use Quigler as a private mentor or guide. Quigler becomes your personal GPS for the real estate transaction.  You have years of training in the palm of your hand and you can privately use it as a checklist of what to do at every Step of the transaction.  Talk to your firm, franchise, local Board or state Board and urge them to sign a cooperative agreement with us. It costs nothing and you get the Basic Package for free.

You want to appear in Search with your Profile so consumers can find you and you can generate more business. Also, Agents from out of your market area may want to find you and send referrals, knowing they are dealing with an Agent who values transparency and trust.  You also want to use Quigler to communicate with consumers via the instant push or email notifications. You want them to know every Action you perform.  And you want to accumulate grades to appear in your profile enhancing your online reputation. Finally, you’ll want to be part of all the exciting upgrades Quigler has coming.

Become an Early Adopter Founding Agent!  We want to fill every city and town in the U.S. with agents who consumers can find and contact.  As a Founding Agent you pay now at a 50% discount for a 12 month subscription. That’s $149, but the subscription does not start until we load your state’s content. Meanwhile, you enjoy Quigler for free.  But there are limited slots in your area. So sign up now to reserve one of those slots in your town and get everything Quigler offers

During your free period, your Profile will be found in Quigler’s Search, meaning buyers and sellers will be able to find you.  You can market yourself as offering prospects your compliance with all federal law and the Code of Ethics. And you can provide them the full communication and notifications tools Quigler offers.  Plus, you will be able to invite consumers to join you in the app and earn ratings to enhance your all-important on-line reputation. For most consumers, that will be reassuring enough and it’s an incredible differentiator for you.  But there’s more. You can also advertise yourself as someone who uses Quigler and is a Founding Agent of this revolutionary app, demonstrating that your value proposition gives consumers the transparency, accountability, communication and compliance they want. WOW.

Understanding Steps and Actions

Yes and No. New York State is the first state to have all the Steps and Actions which means it has federal law, New York State law and New York City regulations as well as the Code of Ethics. The content for Connecticut and Florida is in now. For now, all U.S. states have the national Steps and Actions based upon federal law and the Code of Ethics. In process are NJ, PA, RI, TX and CA.

No worries. Quigler is not trying to trap you or test you. Rather it tries to guide you toward doing the right thing. So if you answer incorrectly, a big sign comes up saying “Are you sure?”  That is a clear tip off that you are doing something wrong. So simply choose the other answer (there are only two, yes or no).

Most definitely you can move forward and back and you should. We provide the Actions in a logical sequence which you and consumers can easily follow, but as you get to know the Actions you may want to perform some Actions earlier and some later. Example: Quigler has the following Action for Agents representing Sellers in Step 8, “Offers.” “Did you inform your Seller that offers are not necessarily confidential unless mandated by state law or regulation or by a confidentiality agreement between the parties?” But you don’t have to wait until you get to the Offer step to inform your Seller of this. You can talk about it at the time of the Listing Appointment, or the Listing Agreement, or whenever you wish. After you have the discussion, click “Yes” and you’ll get points toward your Step grade.

Grading

Every Agent today must be very conscious of their on-line reputation and take steps to enhance it.  Quigler helps you develop a stellar on-line reputation. It let’s you “Take a Test Drive” and practice going through the Steps and Actions privately. No one sees what you have done except you.  After you complete each Step you get a grade for that Step.   After 2 or more Steps are completed, the Step Grades are averaged into an Ongoing Grade.  Again, while in Test Drive mode, only YOU see the grades. After a few times you’ll come to know exactly what you are supposed to do for each Action at each Step. You’ll earn “A”  grades. That’s when you want to be sure to go public by inviting consumers to join you in the app. You then want to publish your grades in your profile and enhance your on-line reputation.

No!   It’s a guide, keeping you on track.  We tend to think grades go with tests, but that is not always true. In Quigler’s case your grade is demonstrating that you are a professional who is using a guide to make sure you do what you are supposed to do. Imagine how attractive that is to consumers?   Quigler is your best friend always guiding you toward doing the right thing.  Pretty nice, eh?

Today rating and grading is a mega-trend.  It started a hundred years ago with the Good Housekeeping Seal of Approval and was followed 50 years ago with Zagat restaurant reviews. But today it has grown immensely. There are hundreds of ratings and grading sites that consumers rely on for grades.  The consumer today is just too busy and wants to rely on what others say and their experiences.

No. Despite the fact that consumers rely on these sites and want ratings and grades, the rating and grading space has problems. First, most reviews and ratings are “after-the-fact,” meaning that a grade or rating is not assigned until after the transaction is finished when no one can do anything about it. Second, reviews are highly subjective, often written by friends and family, undercutting their integrity.  Some sites even censor bad reviews, giving a wrong impression.  But rating and grading is here to stay because the consumer insists on using it for hotels, trips, plane flights, restaurants, and yes, real estate agents. In fact, Zillow indicated at the end of 2016 that 53% of agents now provide ratings to consumers. So Quigler helps you get with this megatrend but in a revolutionary way.

Quigler is the first app (please write us if you know another) that provides (1) an objective grade, and (2) provides it in real time, i.e. during the transaction. The implications are truly revolutionary.  (1)  Objective grading means the grading can be trusted. Friends and family cannot manipulate it. Agents cannot pay someone to write a testimonial or review to get a good grade.  With Quigler everyone’s grade is based on the same Steps and Actions derived from the same industry best practices as determined by federal and state laws and the Code of Ethics.  (2) Real time grading means that every day you can wake up, look at Quigler and see how you’re doing.  If you are getting anything less than a perfect A, you can immediately self-correct so that at night you can go to sleep knowing you are operating at an A level. Again, remember, Quigler is NOT a test. Rather, it is a tool to help guide you always to be at your best. It’s a tool that effectively raises the bar on the whole industry.

Whenever you want. You can keep your grade private seen only by you for as long as you want.  When you choose to have your grades published on your profile, you publish them, but you control the timing.

Currently, yes. Quigler 1.0 equally weights each Action and gives the appropriate points by taking 100 and dividing it by the # of Actions in that Step. That means if there are 10 Actions under a Step, each is worth 10 points toward your grade. But as we get feedback from consumers and agents about what is most helpful to them, we will reflect those comments in Quigler by weighting Actions unequally. Different Actions will have different points allocated to them because they carry a greater importance either to consumers, agents or both. So enjoy Quigler right now because there are many Actions that give you points pretty easily just for answering the question, making it easier to rack up good points and establish a stellar online reputation.

After you complete two Steps in any transaction, Quigler will average your point score on the first completed Step with the point score on your second completed Step to produce an Ongoing Grade. It then does the same with each subsequent Step and averages all the Step Grades into an Ongoing Grade. If you have chosen to allow the consumer to see your Step grades during the transaction, they will appear in the consumer’s account.  

When the transaction is finished Quigler averages the grade for each Step and produces a Final Grade that appears in your Profile to attract other consumers to use you.

Generate More Business

Consumers find your Profile in Quigler’s Search. Such consumers are looking for an agent who values and exemplifies trust, who provides transaction transparency and who simplifies the opaque and increasingly complex transaction into easy-to-follow Steps. Finally, they want someone who communicates what is supposed to be done when it is done and why. Quigler does all that for you.

You bet!  Offering Quigler to prospects and clients is to offer them the transparency, accountability and speedy communication they want. It tells them you are an agent who seeks to be compliant with industry best practices and who they can trust.

Quigler can help. Fill in your profile. Complete the Ethical checklist and get your profile into Search so consumers seeking an agent can find you. Hey, you might get the business you don’t have now.  Meanwhile, get comfortable with the app by using the New Test Drive function on your Dashboard to get through a Seller and Buyer transaction. You’ll become a pro in no time.

YES, many state laws are inspired by the NAR Code of Ethics and by following it you’ll cover much of what your state requires you to do. Further, you’ll be providing your client incredible transparency into the transaction process as well as the assurance that you are complying with federal law and the Code of Ethics.  That is a lot of assurance for a consumer.  When your state laws are loaded, you’ll have them, too. But most consumers will be thrilled just to know an agent is complying with federal law and the Code of Ethics.

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